As a Leader in BCC, you are going to find there are times that you and your folks can get a little discouraged, or in some instances, a lot discouraged, and that requires what we call "Discouragement Management".
You MUST be able to get your people as well as yourself back on track and
out of the slack.
OH Yes Leaders and Reps alike is on an emotional Roller Coaster. discouragement must be managed & its up to the leaders to do it
How do you do that? It starts with an understanding of what discouragement really is, and what creates it, and then what to do to get rid of it, and ALL Leaders need to know this.
First off, discouragement is simply an emotion that replaces courage, or the will to continue.
And just like the words displace, distrust, or dislike, this emotion creates the opposite of what once was! it is A Silent, Deadly Thief in a Reps life, and you must know how to handle it.
There are basically 5 things that create discouragement in this business, and all else++++ revolves around them:
1) Questioning yourself.
All discouragement starts with questioning yourself, consciously, or subconsciously..those deadly words -"Can I really Do this?" and it echoes in their heart.
2) Lack of Results.
This is a biggie. You can eject yourself from this business with no results.
And this starts with questioning you, which sabotages your actions,
which cripples your results.
3) Expectations too high.
This is done almost daily in this network industry. The new person does not yet have the skill set to build a million dollar business, but expects to, and when it does not happen quickly, they think they cannot do this business.
4) Listening to the Wrong People.
This can discourages quickly, as people that the new distributor knows becomes negative and the distributor is not inoculated to
fend off the arrows. (This is a Must!). the KEY is to be Yourself, do not try to be like someone else-AT ANY TIME
YOU ARE NOT THEM- YOU ARE YOU AND IMPROVE UPON YOU
5) Loss of a Vision On Fire.
People do this business to Increase, Empower, or Improve something in their life. All Leaders know this. After you have been in a while, you can lose the Fire for your Vision, because slowly, silently, Doubt has crept in, created by distractions, or Lack of Focus, or lack of Empowering Relationships...growing into a Discouragement Tumor, then Cancer.
ok....What can we do to battle this?
1) First off, understand that most Discouragement is caused by Set Backs in the REPS Heart.
What can create these Set Backs? We have found that most are caused by one thing:
Communication Errors.
EXAMPLE= A good program takes forever to get out to all Reps. BUT A False, untrue, rumor, travels like wildfire. And YES, also Mistakes do happen - So What, it will get corrected
BUT there are negative People that ADDS half true's & negitive tones to make it sound worse.
KEY BIGGIE: ITS NOT WHAT GOES WRONG THAT MATTERS ! ITS HOW YOU YOURSELF HANDLE THE SITUATION IS WHAT MATTERS. IF YOU CAN NOT CONTROL IT- DO NOT WORRY ABOUT IT. why worry about something that you do not control.
WHY CAN SOME REPS JUST KEEP ON SELLING AND ANOTHER CAN NOT, WHEN THEY BOTH HAVE THE VERY SAME CIRCUMSTANCES, Why does one person let it bother him so much, that they can not function. We get paid to do one thing --
Communicate with people!
And when Set Backs happen, most can be traced to the communication power (or lack of it)
Sit down with the person, (or your up line if you are down and out), and walk through the Prospecting with them to see if they have enough folks to talk to.
Go through how they are contacting people and listen live as they do it to see where the breakdown is.Take notes. Listen to their Presentation, and see where the
breakdown is, as well as the Getting the Decision, and handling objections.
Somewhere in there, you will find the problem, I promise. Whether it is
1. too weak communication,
2. non-conviction communication,
3. lack of enough communication,
4. too much communication, or
5. too strong communication,
you will find the glitch.
And do not forget The Real Bigger
"inner communication"within ourselves
If that is negative, so goes the Team.
2) Have Al, Tim, Myself call the Down Distributor and chat with the distributor to encourage them., believe Me We do it all the time
A little 'Special Attention" has re fired many down folks into Success Infernos! Also have
a Leader call them as well and tell the Distributor about their own hard times and
challenges..
3) Micro-Event a day.
What is that? Sit down with the Rep, and make a list of easy, small actions you KNOW will be successful( 5 phone calls, 5 letters out, 5 new prospects, etc) and celebrate their efforts and small successes. They MUST get back to
expecting Success, no matter how small, through micro-events.
4) Say the 4 Power Words Sincerly
I BELIEVE IN YOU!"
NOW think about it, during the last three Years, YOU have more than likely heard Me say "I believe in You", or " I believe in You more then You believe in Yourself". & I was very sincere when I say it . People get way to down on themselves
Over and Over and Over, say the Most Powerful Words In Down line Building..
I BELIEVE IN YOU! (Do you know how long it has been for most people since they have heard those words? (YEARS!)
This is when we call for the first aid
"Battered Heart First Aid".
WARNING: Some folks will become discouraged and when you try to help, will become almost co-dependent.
Always say 'I cannot and will not do this Business For You, for that would cripple you. So I need to find out what is wrong, and correct it..so you can do this in a more Powerful Way.."
So In Summary --
1. Special Attention,
2. Focus on the Process, and
3. Ignite their Hearts with the 4 Power Words.
I BELIEVE IN YOU
Discouragement Management is Imperative in this Business, as all Entrepreneurial Ventures. Take the time to Re Empower the individual, and to Re Fire them for Success with the above Suggestions.
And all you need to say to radically change their paradigm, is
1. "I believe in you, and
2. I see Great things in you,
you don't even know they are there.
3. LEAN ON MY BELIEF while we go through this valley, and I promise you,
we WILL get through this, because as a Leader,
4. I believe in the A.D.I.T.Principle..
"All Discouragement Is Temporary" and you and I are in this For
PERMANENT RESULTS
Now this is what we are going to do First..."
and Taylor a custom PLAN that matches his needs, wants & DESIRES
WELL THATS WHAT MY MENTOR TOLD ME, I HOPE THIS HELPS YOU AS MUCH AS IT DID ME, LARRY
P.S. LETS MAKE EVERYONE WE MEET TODAY HAPPY THAT THEY SAW US &
THAT THEY FEEL BETTER ABOUT THEMSELVES BECAUSE OF WHAT YOU SAID.