The text messaging channel offers a variety of benefits: ImmediacyMobile campaigns are relatively easy to create and execute, with messages being delivered to recipients in a matter of seconds.ReachDelivery of SMS messages to mobile phones is almost guaranteed, which, for example, is not the case with email.
Mobility Delivery Customers will receive the messages on their mobile devices anytime and anywhere.
AffordabilityThe cost of sending SMS messages is very comparable to that of email broadcasting rates: on average you will pay around 15 cents to send each message. Prices drop as volumes increase.
Effectiveness The average SMS response rate is 15%, versus 3.5% for traditional promotional methods such as direct mail.
Personalization Text messages or personalized content is targeted to individuals who have opted to receive them.
Cross-medium form of marketing The mobile channel is highly complementary to press, radio and TV advertising.
Viral communication The mobile technology encourages viral marketing with the built-in tools for forwarding of the messages to the existing social networks.